Help from 1YC

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Email support@1yc.dev for Steadwell help or a privacy request.

Instructions for Steadwell release 1.0. Updated 10 September 2026.

Contact support

Include your app version, macOS version, and the action that failed. For a sign in problem, include the error text. Do not send passwords, OAuth tokens, API keys, or private message bodies.

Google verification

If Google displays “Google hasn’t verified this app,” Google has not approved the requested access for that client. This requires a developer review. Contact support with the app version and the text shown by Google.

Installing the app again does not complete that review. A verified company name alone does not approve Gmail data access.

Disconnect Gmail

1. Open Steadwell Settings.
2. Disconnect the Gmail account.
3. Open your Google Account connections page.
4. Select Steadwell and remove its access.

Release 1.0 removes the local OAuth credentials when you disconnect. It does not remove stored mail data.

Remove Steadwell’s local mail stores and drafts

1. Disconnect every mail account in Steadwell Settings.
2. Quit Steadwell. Do not leave it running during removal.
3. Open Finder. Select Go, then Go to Folder.
4. Enter ~/Library/Application Support/Steadwell/.
5. Move the Steadwell folder and its contents to the Trash.
6. Empty the Trash when you no longer need to recover those files.
7. In Finder, check ~/Library/Caches/com.fskroes.steadwell/. If present, move that app cache folder to the Trash.
8. Open Terminal and run defaults delete com.fskroes.steadwell search_backfilled_accounts to remove the saved account-address list.
9. Empty the Trash after removing the cache. Remove Steadwell from your Google Account connections.

If the mail folder is absent, contact support with your installed version. Do not delete other application folders. If Terminal reports that the setting does not exist, no saved account-address list remains under that key.

Your original Gmail messages and saved Gmail drafts remain in Google. Calendar or Reminders items you created remain in those apps. Remove them separately if required. System backups and macOS diagnostic logs can retain older data outside these app stores.

Remove Claude data separately

Stop using AI in Steadwell before removing its data. If you used Claude Code, it can keep transcripts outside the Steadwell folder. Use Anthropic’s data controls to identify and remove the relevant records. Do not delete unrelated Claude projects.

For Anthropic server records, use the privacy controls for the account that processed the mail. Local removal does not delete provider records. Contact support@1yc.dev if you need help identifying the correct provider process.

Protect mail before enabling Claude

Review the Claude data disclosure. Disable model improvement for the Anthropic account you use. Do not submit Gmail content through feedback or model training programs.

Privacy requests

Send your request to support@1yc.dev. State whether it concerns local app data, Claude processing, or information sent to 1YC support. We will explain the relevant steps and may request information needed to verify a request.